Terms & Conditions

Welcome to Tess Connelly Co. By using our website and services, you agree to the following terms and conditions. Please read them carefully before using our site or engaging our services. These terms govern your use of our website and any agreements between you and Tess Connelly Co.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website.

2. Services Provided

Tess Connelly Co. offers business operations consultancy services, including workflow automation, process optimisation, and implementation of tools like Notion, Zapier, and others. These services are provided on a contract basis, and the specific terms of service will be outlined in individual client agreements.

3. Intellectual Property

All content, design, graphics, and text on this website are the property of Tess Connelly Co., unless otherwise stated. You may not reproduce, distribute, or transmit any content without written permission from Tess Connelly Co.

4. Use of Website

You agree to use this website in a lawful manner. You may not engage in any activities that disrupt or damage the site or its services. Tess Connelly Co. reserves the right to restrict or terminate access to the website at its discretion.

5. Client Agreements

Engagements with Tess Connelly Co. are governed by separate client agreements, which detail the scope of services, payment terms, and any other obligations. These agreements must be signed by both parties before services are rendered.

6. Pricing & Payments

All pricing for services will be outlined in your client agreement. Payment terms are also governed by this agreement. Any changes to pricing will be communicated in writing and agreed upon by both parties before taking effect.

7. Refund Policy

Our refund policy will be detailed in each individual client agreement. Any disputes related to services must be raised in writing within 14 days of service delivery. Refunds will be issued at the discretion of Tess Connelly Co. based on the specific agreement terms.

8. Limitation of Liability

Tess Connelly Co. is not liable for any damages that result from the use of our website or services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. We strive to ensure our services meet high-quality standards, but we cannot guarantee specific outcomes.

9. Third-Party Links

Our website may contain links to third-party websites or services. Tess Connelly Co. is not responsible for the content, policies, or practices of third-party websites. Your interactions with these third-party sites are governed by their own terms and conditions.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Changes to Terms & Conditions

Tess Connelly Co. reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Continued use of the website or our services constitutes acceptance of any changes.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Australia and the laws of the state of NSW. Any disputes arising out of or related to these terms will be resolved under the jurisdiction of the courts in NSW.